We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. Website: saxonbrook.net Message now. Report review titled Very grateful as unsuitable. Map, Northgate Surgery 82.32% with recommended measurement, out of 2,036 patients. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. Close menu, by Michael Forde - Posted on 03 March 2023. The practice has introduced a new system where you have to make an appointment online. On 8 November 2016 we undertook a further comprehensive inspection. RH10 1HS review titled Impossible to get appointments, review titled Great HRT knowledge and support. RH10 7QH The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . Crawley When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . We've put some small files called cookies on your device to make our site work. Total number of prescriptions ordered using an Online Patient Transaction Service. This is a rediculas system based on luck. Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. It reminds the audience how important vitamin C is for their immunity creatively. It is very important to us that we get this sorted for you. The design of this healthcare email is interesting and the content is very clear and precise. What is happening? Menu Staff told us that communication had improved and they felt involved in the development of the practice. yes it takes a time to get through on the phone understandably as the surgery has staff on sick leave and shortages but the staff are doing their best. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. I have passed your feedback onto our team who will be really pleased to hear this. Saxonbrook Management Team. Analytical cookies send information to Google Analytics. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. Map, Ask a Doctor I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. Advise you left a review and was asked to contact to speak to a member of the management team about it. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. The team will be very pleased to hear your fantastic feedback. Please see Saxonbrook.net for all non-urgent enquires. Login Register . However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? Please find more information on our practice in our Patient information leaflet. RH10 7QH So let's hope its not cancer. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. as unsuitable. Latest reviews for Saxonbrook Medical Northgate Surgery. Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. RH10 1HS From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min Kind Regards, Sarah. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. If you are unable to do this online please give your details to reception over the phone or at the reception desk. Their priority is to those patients who are housebound, assessing their diverse needs, delivering care, and liaising closely with the doctors and other members of the primary healthcare team. 812 were here. Map, Northgate Surgery Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Consult your healthcare provider! I would also like to apologise for the service received when calling to the Practice. Ask a Nurse However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. There was a clear leadership structure and staff felt supported by management. Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. As part of this agreement, additional team members have been recruited to be shared between the network practices. Care Quality Commission Inspection Ratings. as unsuitable. See salaries, compare reviews, easily apply, and get hired. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? All aspects of care for your pregnancy are provided. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Afternoon Christopher. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Maidenbower Square Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Analytical cookies send information to Google Analytics. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Someone needs to reviwe the whole thing & start again. Saxonbrook Medical Northgate Surgery is one of the leading GP practice in Crawley and it is located at Cross Keys House, 14 Haslett Avenue West, Crawley, West Sussex, RH10 1HS. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. Sarah, Management Team. Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Ask a Nurse Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. The low-stress way to find your next part-time job opportunity is on SimplyHired. General Practice in Crawley, serving 18,000 patients across our two sites in Maidenbower and Northgate. The practice were working to make improvements and there. I have shared this feedback with the team who will be very happy to hear this. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. I would also like to apologise for the service received when calling to the Practice. Please do not send any patient information to this email address.