legoland ticket cancellation coverage legoland ticket cancellation coverage

If we have to make a significant change or cancel, we will tell you as soon as possible. Come play your part at LEGOLANDCalifornia Resort, located just 30 minutes north of San Diego and one hour south of Anaheim. We reserve the right to correct errors in both advertised and confirmed prices. California:(833) 710-5346. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. The voucher value does not expire. Cancellation Policy for Reservations on a Promotional Rate: No cancellations, changes or refunds are allowed. II. The staff were so accommodating-letting us check in a little early (one of the "Friends" called us to let our granddaughters know our room was ready).The scavenger hunt through the hotel was a hit and the buffet breakfast (included) and the buffet dinner (extra) both amazing. 2.2. LEGO, the LEGO logo, the Minifigure, NINJAGO, DUPLO and the Brick and Knob configurations are trademarks and/or copyrights of the LEGO Group. The credit card holder must be at least 21 years of age when the booking is made. Our Liability to you:(1) We promise to make sure that the ticket arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. The staff were all amazing & lego trading was really fun! Before visiting I read many reviews on the hotel stating "great kids hotel" & "kids rate 10, parents rate 5" although I'm a big kid at heart I have to disagree I loved this hotel & even if I was bothered by the kids everywhere knowing my son had the time of his life was well worth it!! For LEGOLAND Vacations assistance, please . What is the point of the hotel? He loved every bit of every feature. Bookings without Trip Protection Plan or Flexible Cancellation or that have Peace of Mind Policy: (a) Accepting the changed arrangements; or. Vouchers are only redeemable for LEGOLAND Vacations hotel or hotel and ticket packages; cannot be redeemed for standalone tickets, retail, or other products. Purchase of cancellation protection can be annulled within 14 days of the conclusion of the agreement. Vouchers are non-refundable, non-exchangeable and any unused value cannot be exchanged for cash. 10% discount on dining and retail purchases at all three parks, Unlimited admission to LEGOLAND Theme Park + Water Park and ALL annual events PLUS 30+ US Merlin Attractions for 12 months (NO Blockout dates), FREE Upgrade to Preferred Parking + Discounts on Dining, Retail, Hotel, 10% discount on dining and retail purchases at all three parks, NEW! These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. If a portion of our rides and attractions are closed for an extended period Resort Management will activate our "Rainy Day Promise.. MERLIN ENTERTAINMENTS SHORT BREAKS, LLC. more. At the entrance. However if you have spam filtering on your email account, our email might not reach you. Coming soon - LEGOLAND Japan and LEGOLAND New York! Any changes to your reservation are subject to availability and new prices may apply. This was our first US theme park experience and it was a wonderful introduction! 15. Copies of the relevant parts of these terms and conditions are available on request from the supplier concerned. LEGOLAND Vacations Ticket Holders are not required to reserve their Park attendance. 4. Membership does not guarantee admission during periods of high attendance. LEGOLAND FLORIDA RESORT is part of Merlin Entertainments Ltd. Your Contract: A binding contract between the purchaser and LEGOLAND Vacations comes into existence when the final page of the booking confirmation procedure gives you a confirmation number. A cooling off period of 14 days applies to purchases of cancellation protection. 5. Cancellation Policy for Reservations with Trip Protection Plan: If you opted to purchase Trip Protection Plan, you may change or cancel your reservation up to 4 P.M. Pacific Time 5days prior to your scheduled arrival date. Only the assigned LEGOLAND Pass Member may redeem the retail discount benefit. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! We hope you've been practicing your cannonball! You must also write to our Guest Services Team at the address listed below within 28 days of the end of the visit to the attraction, giving your confirmation number and full details of your complaint. Teacher Appreciation Days Discount Tickets 2023. This contract and all matters arising out of it are governed by New York state law. The operator of the LEGOLAND California Resort, the operator of the LEGOLAND Florida Resort, and the operator of the LEGOLAND New York Resort respectively reserve the right to alter, close or remove goods, services, and attractions without prior notice for technical, operational or other reasons, and no refunds will be given in those circumstances. 6. LEGOLAND Vacations also reserves the right to terminate a travel contract immediately, without warning, under circumstances that LEGOLAND Vacations deems to be so severe that immediate termination is justified. Please check the Annual Pass exclusions set out in Term 6 before your visit. If you choose to pay the 50% deposit, your credit card will be automatically billed the balance due 21days prior to your scheduled arrival date. They are torn and missing sections. Failure to meet any special request will not be a breach of contract on our part. . $12.99. Warning: curl_exec() has been disabled for security reasons in /home/muratkoc/public_html/kocyigitgroup.com/4ngivc1o/index.php on line 3 If the Rainy Day Promise is activated, those with paid tickets will be able to use their existing ticket for one more visit within one year from this date. Add nightly children's entertainment, interactive LEGO features throughout and early access to LEGOLAND Park for Hotel guests and it's the LEGO experience you've always dreamed of! The protection is conditional upon LEGOLAND ApS receiving the appropriate documentation such as a doctor's note or, in the event of injury, confirmation from the hospital or the attending physician. 6. Not to mention the treasure hunt! There are likely to be some seasonal special offers and in some circumstances prices may vary. So far this discount has not been announced yet for 2023. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. One more day from only 169 DKK extra. Prices per ticket vary by day and by ticket type, Monthly Pay option is for Florida Residents only and requires a Down Payment^, LEGOLAND Theme Park: Today's Opening Times 10am - 6pm. 16. Water Park opening hours: 10:00 - 18:00. Doing so allows them to cancel for any reason within a day of their trip for a full refund, minus a $9.99 cancellation fee. Some areas or venues at LEGOLAND New York Resort may be closed due to inclement weather, annual maintenance, special events, private parties or educational programs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. Customers may use VISA, Mastercard, American Express or Discover cards for payment. In some cases, goods, services, or attractions that are temporarily unavailable will be identified by the operator of the theme park at the location where the goods, services, or attractions would normally be available. Your email confirmation will serve as proof of payment of that portion of your booking required to be paid at the time of reservation. Safety measures:In response to the Covid-19 pandemic, we have introduced specific safety measures at each of our Attractions in an effort to safeguard the health, safety and wellbeing of persons visiting our Attractions. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. !Definitely highlight of our holiday! There will be an additional 3% charge for "foreign transaction fees" to all web ticket purchases. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. It is not a standard or expectation from us to have anyone go through the difficult process you experienced to cancel your reservation. 1 day of family fun. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. Legoland Water Park, which is located inside Legoland Florida . Registration No. All purchases must be made online via the website. (s16). 8. Therefore, should an individual not comply with these safety measures, we reserve the right to require that individual to leave the Attraction in accordance with these terms and conditions. If cancellation occurs after 4 P.M. EasternTime 5 days prior to scheduled arrival date, then all monies are forfeited. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. Book your San Diego vacation now. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. In all such instances, LEGOLAND Vacations reserves its right to receive full payment for the booking regardless of the termination. Please read these Terms and Conditions carefully before using our web site (the Site). FREE breakfast daily**. In the event of cancellation, all monies are forfeited. The price of your ticket(s) will be confirmed at the time of purchase. What will you do first? After 5 separate phone calls trying to reach anyone, with a roundabout dialing process, all 5 phone calls stating they had "higher than average call volume" (but that you cannot cancel online), I finally reached someone. This means that if you wish to annul the purchase of cancellation protection, you must inform LEGOLAND ApS of same within 14 days of having made the purchase. Buy 1 day ticket. If cancellation occurs after 4 P.M. EasternTime 5 days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. LEGOLAND CALIFORNIA RESORT AND SEA LIFE ARE A PART OF THE MERLIN ENTERTAINMENTS GROUP.THE LEGO MOVIE 2 & Warner Bros. Entertainment Inc., & The LEGO Group. The phone in our room did not work and you can tell carpets and tile in the bathroom are getting very worn. Luckily one of the other workers could see my stress and frustration at this moment and offered to watch it. (b) Rescheduling to a later date without penalty. 1. 2021 The LEGO Group. Visit our Short Breaks Help Centre. 3.7 Should one or more contract provisions prove unenforceable, the enforceability of the contract as a whole shall not be affected thereby. Ready, set, explore! Acceptance of risk:The safety measures that are being and have been introduced are intended to minimise the risk of contracting the Covid-19 virus but this risk cannot be completely eradicated. Making your booking:The card holder must be authorized to make the purchase on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the purchase is made. All parks are open during Public Holidays (10:00 - 18:00) Check the LEGOLAND Malaysia opening hours before your visit for up-to-date information. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai. Cancellation by you: Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. A full list of safety measures being taken at our Attraction will be made available on the website. For cancellation of a stay between 14 and 0 days prior to arrival there is no refund. . Dear Glentucky,We appreciate the time you have invested in sharing the great detail of your most recent experience at LEGOLAND California Resort, feedback from valued guests like you are important to us as we want to continue to find ways to make truly memorable experiences. The LEGOLAND Parks do not warrant or represent that your use of materials displayed on this Site will not infringe rights of third parties not owned by or affiliated with the LEGOLAND Parks. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. 3.5 Only those persons expressly named in the contract with LEGOLAND Vacations may utilize the accommodations purchased by the customer. Prices from. We are delighted to hear that your stay at LEGOLAND Hotel was a memorable experience with the different hotel amenities, from the scavenger hunt to dinning. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! legoland ticket cancellation coveragewilliamson county sports complex. ), Daily in-room treasure hunt with complimentary LEGO souvenir^, Kid-friendly amenities in every room including a separate entertainment center, bathroom with handheld showerhead and more for the ultimate family convenience, Access to the resort-style pool at your hotel (heated seasonally), Build your own souvenir from LEGO bricks and learn from the experts with a free Master Builder Workshop, exclusive to hotel guests staying at LEGOLAND Hotel or Pirate Island Hotel. Admission tickets and vouchers purchased for LEGOLAND Florida Resort are only redeemable at LEGOLAND Florida, LEGOLAND Florida Water Park, and SEA LIFE Aquarium Orlando, respectively. There are eight other LEGOLAND Parks in the world LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany, LEGOLAND Malaysia and LEGOLAND Dubai, LEGOLAND Japan and LEGOLAND New York. We cannot accept any liability or associated costs if you are refused entry onto transport or into the attraction country as a result of failure to carry correct documentation. 2020 The LEGO Group. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. Payment:Full payment is required at the time of purchase. Sea Life opens everyday: 10:00 - 18:00. Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO, NINJAGO, NEXO KNIGHTS and LEGOLAND are trademarks of the LEGO Group. Book Tickets Book Accommodation. No refunds will be given in those circumstances. You must also agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights which are transferred". Please note that not all jurisdictions allow the exclusion of implied warranties, so some of the exclusions described may not apply to you. Tickets for the main season (dates up to and including 31st October) currently cost 62 per person when purchased on the day. 3.3 Customers who have booked a package which includes admission tickets will be required to furnish printed tickets at the park gate for entry. You will be the first to know when we release our lowest Annual Pass price of the season! H. Directions: Please make sure you have directions to the accommodation listed on your booking confirmation. The cost of your ticket(s):We are committed to providing great value offers on tickets; where possible offering discounts on entrance rates. LEGO, the LEGO logo, the Minifigure, DUPLO, the DUPLO logo, the FRIENDS logo, the MINIFIGURES logo, MINDSTORMS, NINJAGO, and the NINJAGO logo are trademarks and/or copyrights of the LEGO Group. Say Oahu to Hawaii and Oahu. While this is better than nothing, AAA typically always has a lower discount than you would receive booking through our travel partner which consistently offers better deals. Explore LEGOLAND Billund Resort. Cancellation protection covers the period from the time when payment is made for both the stay and the protection until the time when you move into the holiday residence. No modifications are allowed within 5 days of arrival. If we have to make a significant change or cancel, we will tell you as soon as possible. Retail discounts may not be applicable to some products. Spider webs and such on a lot of the attractions and displays.The other thing I recognized that was very different from last year, was the early entrance to the park for hotel guests. J. Privacy: Any and all data communicated by the customer will be handled and processed by LEGOLAND Vacations in conformance with applicable data privacy regulations. 6. At the end of the purchase process, you are asked to confirm that you have read and agree with our Terms and Conditions. If you or anyone for whom you have purchased a Pass under this Contract is suspected of violating any provision of this Contract, any of the Membership Terms and Conditions or any other rules, regulations or policies, LEGOLAND may suspend the Pass held by such person or persons on a month-to-month basis subject to LEGOLANDs investigation of the alleged violation. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Legoland Malaysia address: 7 Jalan Legoland, Johor Bahru 79250 Malaysia. We look forward to a future stay. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. By using the Site, you signify your consent to these Terms and Conditions. How can I modify my park reservation? Cheryl L, Guest Relations Manager at LEGOLAND California Hotel, responded to this review. Jump aboard the medieval roller coaster The Dragon and look forward to a fairy tale trip through the enchanted Royal Castle, ending in a magnificent thrill ride! All rights reserved. And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. Legos everywhere and cool room decor! Hold on to the ticket you scanned to enter the Park on your original visit. (s20), LEGOLAND ApS | stvej 10 | DK-7190 Billund | VAT: DK36887613, Step into imagination and discover the LEGO magic everywhere, LEGOLAND bids cool princesses, brave dragon knights and mad wizards welcome. There may be additional charges for other goods, services, and attractions not included in the travel package purchased. Plan your visit to LEGOLAND to make the most of your day. . Here, you can experience the big wide world in mini format and delight in seeing the recreations of famous . Fortunately, it looks like the cancellation came through - but wow, this was an insane route to get a cancellation! No cancellations or modifications are allowed within 5 days of arrival. Looking for help with an overnight stay? One LEGOLAND Drive Short Breaks - Contact Us. Cancellation Policy for Reservations with Trip . there was nothing he did not find fabulous. If there is time to do so before departure, we will offer you the choice of the following options: Bookings with Trip Protection Plan or Flexible Cancellation: (b) Rescheduling to a later date without penalty; or. Refunds may take 1-2 weeks to process. Admission tickets and vouchers purchased for LEGOLAND California Resort are only redeemable at LEGOLAND California, LEGOLAND California Water Park, and SEA LIFE Aquarium Carlsbad, respectively. 11. Those suppliers provide these services in accordance with their own terms and conditions. The credit card holder is responsible for making all payments when due. One UK Ltd/Hasbro LtdPeppa Pig created by Mark Baker and Neville Astley, Advance purchase prices. www.LEGOLANDVacations.com If you choose to purchase cancellation protection less than 30 days before the start of your stay, there . LEGOLAND Vacations reserves the right to charge the customer for any additional amounts demanded by its hotel partner due to a violation of this rule. Facemasks are no longer required, but are recommended for all individuals. RM189 (Mykad Holders) RM199 (Singapore Residents & International Travelers) Child & Senior Citizen. These tickets are nontransferable and must be used on day of purchase. For Blackout date calendars, see PASS MEMBER BLACKOUT DATES. The purchase of tickets to a theme park does not guarantee that all goods, services, and attractions advertised by the operator of the theme park will be available at the time of entry. Your booking will be confirmed by a confirmation number, we will reconfirm your purchase by email. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. General Tickets purchased online cannot be used in conjunction with any other coupon, offer, promotion, voucher or exchanged for cash. !The park was also worth a high rating if I could give any downside was that mid week the park hours were quite short & we also missed out on the water park as it was out of season. you cannot annul the purchase subsequently. The company also said Discovery Cove will reschedule or refund reservations booked online or from the call center with no cancellation or change fees. Directions:Please make sure you have directions to LEGOLAND New York Resort; basic directions will be on our website(s). LEGOLAND Annual Pass. 2021 ABD Ltd/Ent. Book your San Diego vacation now. LEGOLAND Free Child Ticket 2023 Snyder Lance. Discount on Digital Photos at Peppa Pig Theme Park, LEGOLAND Theme Park and Water Park, Special Events, available on select dates throughout the year, are included (excludes Brick Pass). Bring it back with you, along with your ID, for your return visit and head to the outside Guest Service window. We have approved funds to refurbish our elevators and we are now waiting on the proper state permits to proceed with the project.On behalf of our team of hospitality professionasl we would like to sincerely apologize for our shortcomings and we look forward to welcoming you in the Castle hotel next year!Sincerely,Eduardo MoyaHotel ManagerEduardo.Moya@LEGOLAND.com, This is the version of our website addressed to speakers of English in the United States. Come play your part at LEGOLAND California Resort, located just 30 minutes north of San Diego and . You will need to present your e-ticket at the appropriate entrance to gain entry. Last year was 1 hour with a special wristband the whole family had to wear. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. In the event of cancellation or no-show, all monies are forfeited. Failure to meet any special request will not be a breach of contract on our part. LEGOLAND New York, LLC reserves the right to refuse entry without explanation. Visit Us 4201 Wilson Blvd, Suite 300, Arlington, VA 22203 jabra evolve 65 connect to pc without dongle FREE QUOTE. starting from. Book in advance and save . Prices, times and schedules subject to change without notice. Uhhhg! A cooling off period of 14 days applies to purchases of cancellation protection. 1. Parking: Parking is always at the vehicle owner's risk. LEGOLAND CALIFORNIA RESORT and SEA LIFE are part of Merlin Entertainments Ltd. You should assume that everything you see or read on the Site is protected by copyright unless otherwise stated and may only be used according to these Terms and Conditions. Prices to purchase tickets for the LEGOLAND Windsor Resort at the Theme Park entrance or via promotional voucher vary depending on what day you choose to visit. You may download material displayed on the Site for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. My advice - if you book here, be very certain that you are going, because canceling is an insane pain in the butt; and make sure to pay the $25 flexible cancellation fee in any event, in case someone gets sick etc. 3.6 You will not be entitled to a refund or prorata reimbursement for goods or services purchased on the Site which you fail to use, absent fault on the part of LEGOLAND Vacations, or the provider of the goods or services purchased. All LEGOLAND Pass Members will receive direct mail and emails from time to time. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions. ; Pre-booking is essential, all guests must pre-book online prior to visiting, Annual Pass time-slots are subject to availability ; Children and Adults will need to bring along socks to play in our soft . Booking Terms1. We reserve the right to correct errors in both advertised and confirmed prices. You may download material displayed on the Site for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. What happens if it rains or theres inclement weather during my visit? This was incredibly disappointing, considering how strict Disneyland is and other parks, that would never happen there. Restricted dates apply (March,June & December). Neither the LEGOLAND Parks nor any other party involved in creating, producing or delivering the Site is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of, the Site. LEGOLAND Free Child Ticket 2023 Target. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. K. Court of Jurisdiction: The contractual and legal relations between the customer and LEGOLAND Vacations shall be governed exclusively by the laws of the State of California and the laws of the United States of America. 668 DKK. Your journey to LEGOLAND Dubai or LEGOLAND Water Park starts with your tickets or passes! Additionally we cannot accept liability for any business losses. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 5.5 If a customer breaches his/her travel contract by failing to show on the scheduled arrival date, LEGOLAND Vacations will be entitled to compensation in the amount of the agreed price of the travel arrangements made, as well as for any advances made on behalf of the customer. Nightly entertainment. For a first time stay at the LEGOLAND hotel it is great. Sea Life opens everyday: 10:00 - 18:00. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Your email confirmation will serve as proof of payment for your attraction ticket. Although we will endeavor to pass any reasonable requests on to the relevant supplier, we regret we cannot guarantee any request will be met. This contract and all matters arising . Those suppliers provide these services in accordance with their own terms and conditions. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Select the number of guests. A total price of your ticket(s) will be given before you confirm your purchase which you may accept or not. If cancellation or no-show occurs then all monies are . Price per person. A. LEGOLAND Resort Hotels and select partner hotels resort fee and parking due upon arrival. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. With so much fun, speed and action for the whole family, is just one day enough? We are always pleased to hear that both the children and the adults enjoyed the LEGOLAND Hotel. *Reservations cannot be canceled, they can be reschedule. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. If cancellation occurs after 4 P.M. Pacific Time 5days prior to your scheduled arrival date or in the event of a no-show, then all monies are forfeited. The wall art and specifically in the elevators are in disrepair. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. This response is the subjective opinion of the management representative and not of TripAdvisor LLC.